Unfortunately, the potential for violence in the workplace is an issue that everyone must be aware of at all times. Often, the situation can be contained by speaking to the individual(s) in a calm and non-threatening way. Regardless, the facility has a zero-tolerance policy towards any type of violence. At the first indication of a developing violent situation, staff should call 911 and request police support. Facility management should also be notified and they will decide if the Emergency Response Team should be activated.

If the violent situation escalates, a member of staff or the ERT should issue a Shelter-in-Place (SIP) warning. This command calls for people to evacuate the immediate area if possible. If not possible, they should seek shelter in their immediate area. For example, moving to rooms with lockable doors. Staff should try to assist others in moving to a safe location. Everyone should stay sheltered until an All Clear Announcement is given.