If the incident is minor the ERT will supervise the area while the victim seeks professional medical assistance. In this situation, evacuation of the work area is generally not needed.
In the case of a life-threatening situation, members of the ERT must stay calm, render any assistance they can while waiting for emergency services (e.g., Fire Department, EMS, etc.) to arrive.
Staff should not take action if it places them in danger.
When reporting the incident be prepared to give you exact location, nature of the incident/injury, your name, the victim’s name if known, and any other information requested of you.
Those with first aid training should administer it according to their training. For example, check breathing, stop bleeding if possible while protecting yourself from body fluids, and solicit additional help from others in the immediate area.
After emergency medical services personnel arrive, ERT members should ask everyone present to collect their thoughts and report it to management via the ERT. The reports should detail what happened, when it happened, and any other information deem relevant.
Emergency situations are stressful and may cause those involved to feel distress or uneasy. After the emergency, a representative from the ERT should speak to those involved and ask if they would like to meet with a counselor.